Contact Support
Have questions? We are here to help your business grow.
🇿🇦 Contact & Support Details
We are here to help. Reach out to our South African support team via email, WhatsApp, or telephone.
Frequently Asked Questions
How do I list my space?
Register as a Host (R150 one-off listing fee, zero monthly subscriptions), then click "New Listing" from your dashboard. Fill in your space details, add photos, and publish — with a 10% platform fee on completed bookings.
What payment methods are accepted?
We support Credit/Debit Cards, OTT Vouchers, 1Voucher, Kazang, and Mobile Money — methods South Africans already use every day.
Is my payment safe?
Yes. We use payment escrow — your funds are held securely and only released to the host once your booking is confirmed and completed.
Can I cancel a booking?
Yes. You can cancel from your "My Bookings" page. Cancellation policies vary per listing — check the space details before booking.
How are hosts verified?
All hosts undergo SA ID verification and space photo verification before their listings go live. High-rated hosts earn a Superhost badge.
What cities are covered?
We currently cover Cape Town (Khayelitsha, Gugulethu, Langa, Woodstock), Johannesburg (Soweto, Braamfontein, Sandton), Durban Central, and more. Expanding fast across Mzansi.